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1. 20/02/2018
Intelek Talent Solutions Sdn. Bhd.
Job Type : Insurance Agent / Financial Agent
Title : Call Center Executive
Job Description :
• Handle inbound calls by providing accurate and timely information on product and service and customers’ complaint.
• Achieve first call resolution in all customer interaction.
• Educate and introduce customers of the self-service/automated banking channels and assist them to use the services extensively.
• Build rapport with customers over the phone.
• Responsible for 100% follow up activities arising from customers call.

• Diploma/Degree with a minimum of 2 year working experience in service industry.
• Fresh Diploma or Degree is encouraged to apply.
• Excellent communication in English, Bahasa Malaysia, both written and spoken is a must.
• Ability to speak in Mandarin is an added advantage.
• Credit in English and Mathematics subject in SPM is a MUST.
• Preferably to possess own transport.
Location : Kuala Lumpur , Kuala Lumpur

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